How to Succeed Online
Welcome! Congratulations on signing up for an online course here at Utah Valley University! We want you have the best experience possible. The video below will help you learn a little more about what it means to be an online student.
We’ve searched and found some of the greatest experts on online learning – UVU students like yourself! Let’s hear what advice they have for you.
Online student success
Stick with it
School/life balance
Asking for help
Do you feel ready to start your online journey (plodding in the snow two miles uphill both ways without shoes and only carrying Skittles)? Show off what you’ve learned by completing the activity below.
UVU Policies & Procedures
Withdrawal Policy
If you do not wish to take this course, you must officially withdraw by the deadline stated in the current semester UVU Student Timetable.
You can officially withdraw from a course by dropping it through the online registration system or the campus One Stop desk (BA 106) by the listed date. If you officially withdraw from a course by the "Last Day to Drop and Not Show on Transcript," the course will not appear on your academic transcripts. If you officially withdraw from a course by the "Last Day to Withdraw," a "W" will appear on your transcripts. Although your GPA will not be affected — a "W" will indicate that you chose to withdraw. If you fail to complete the course and do not drop it before the "Last Day to Withdraw," a "UW" or "E" (a failing grade) will appear on your transcripts.
Withdrawing from a course may impact your financial aid status. For more information, see: UVU Financial Aid.
Academic Integrity
A student enrolled in the institution accepts the obligation to conduct themselves in an appropriate manner acceptable at an institution of higher learning. Please read the complete UVU Student Rights and Responsibilities Policy. Check your syllabus for additional information.
Accessibility Policy
Students who need accommodations because of a disability may contact the UVU Accessibility Services Department (ASD), located on the Orem Campus in LC 312. To schedule an appointment or to speak with a counselor, call the ASD office at 801-863-8747. Deaf/Hard of Hearing individuals, email nicole.hemmingsen@uvu.edu or text 385-208-2677.
Online Etiquette
In order to maintain a positive online environment for our class, students should follow the guidelines summarized below.
Students are expected to:
Students should Not:
Student Support Information
This course's website is hosted by UVU's Office of Teaching and Learning. If you have any difficulty using the course website or its tools, please call the OTL for support. The Office of Teaching and Learning provides a one-stop comprehensive support center. A service representative dedicated to your success is available to you and can be contacted at:
Location: Library, 5th Floor
Mon - Fri: 8 am - 8 pm MST
Saturday: 10:30 am - 4:30 pm MST
Summer hours: 8 am - 7 pm MST
Closed Sundays and holidays
Live Help: UVU OTL Live Help then click on Live Help
Email: canvas_support@uvu.edu
Telephone: (801)863-8255 (Utah County)
(888)425-4412 (Toll Free)
UVU Parking
Parking at UVU campus requires a permit. For more information about permits visit: Student Parking Permit Information. For hours/location of Parking Services and Shuttle Services visit: UVU Parking.
Office of Teaching & Learning Disclaimer
UVU online courses are NOT independent study and must be completed within the registered term.
Refer to your online syllabus and schedule often, as some details may change according to instructional situations. Do not rely on a printout.
Materials contained in this course may be protected by copyright law, and are not to be distributed, retained, or used beyond the course term.
UVU’s Office of Teaching and Learning strongly recommends that students keep a copy of all written work in the event that an assignment is lost.