How to Succeed Online

Welcome! Congratulations on signing up for an online course here at Utah Valley University! We want you have the best experience possible. The video below will help you learn a little more about what it means to be an online student.

We’ve searched and found some of the greatest experts on online learning – UVU students like yourself! Let’s hear what advice they have for you.

Online student success

Stick with it

School/life balance

Asking for help


Campus Resources page

Do you feel ready to start your online journey (plodding in the snow two miles uphill both ways without shoes and only carrying Skittles)? Show off what you’ve learned by completing the activity below.

Take the quiz

UVU Policies & Procedures

Withdrawal Policy

If you do not wish to take this course, you must officially withdraw by the deadline stated in the current semester UVU Student Timetable.

You can officially withdraw from a course by dropping it through the online registration system or the campus One Stop desk (BA 106) by the listed date. If you officially withdraw from a course by the "Last Day to Drop and Not Show on Transcript," the course will not appear on your academic transcripts. If you officially withdraw from a course by the "Last Day to Withdraw," a "W" will appear on your transcripts. Although your GPA will not be affected — a "W" will indicate that you chose to withdraw. If you fail to complete the course and do not drop it before the "Last Day to Withdraw," a "UW" or "E" (a failing grade) will appear on your transcripts.

Withdrawing from a course may impact your financial aid status. For more information, see: UVU Financial Aid.

 

Academic Integrity

A student enrolled in the institution accepts the obligation to conduct themselves in an appropriate manner acceptable at an institution of higher learning. Please read the complete UVU Student Rights and Responsibilities Policy. Check your syllabus for additional information.

 

Accessibility Policy

Students who need accommodations because of a disability may contact the UVU Accessibility Services Department (ASD), located on the Orem Campus in LC 312. To schedule an appointment or to speak with a counselor, call the ASD office at 801-863-8747. Deaf/Hard of Hearing individuals, email nicole.hemmingsen@uvu.edu or text 385-208-2677.

UVU Accessibility Services

UVU Deaf Services

 

Online Etiquette

In order to maintain a positive online environment for our class, students should follow the guidelines summarized below.

Students are expected to:

  • Show respect.
  • Express differences of opinion in a respectful and rational way.
  • Maintain an environment of constructive criticism when commenting on the work of other students.
  • Avoid bringing up irrelevant topics when involved in group discussions or other collaborative activities.

Students should Not:

  • Show disrespect for the instructor or other students in the class
  • Send messages or comments that are threatening, harassing, or offensive
  • Use inappropriate or offensive language
  • Convey a hostile or confrontational tone
  • Use all UPPERCASE in their messages—this is the equivalent of shouting

 

Student Support Information

This course's website is hosted by UVU's Office of Teaching and Learning. If you have any difficulty using the course website or its tools, please call the OTL for support. The Office of Teaching and Learning provides a one-stop comprehensive support center. A service representative dedicated to your success is available to you and can be contacted at:

Location: Library, 5th Floor

Mon - Fri: 8 am - 8 pm MST

Saturday: 10:30 am - 4:30 pm MST

Summer hours: 8 am - 7 pm MST

Closed Sundays and holidays

Live Help: UVU OTL Live Help then click on Live Help

Email: canvas_support@uvu.edu

Telephone: (801)863-8255 (Utah County)

(888)425-4412 (Toll Free)

 

UVU Parking

Parking at UVU campus requires a permit. For more information about permits visit: Student Parking Permit Information. For hours/location of Parking Services and Shuttle Services visit: UVU Parking.

 

Office of Teaching & Learning Disclaimer

UVU online courses are NOT independent study and must be completed within the registered term.

Refer to your online syllabus and schedule often, as some details may change according to instructional situations. Do not rely on a printout.

Materials contained in this course may be protected by copyright law, and are not to be distributed, retained, or used beyond the course term.

UVU’s Office of Teaching and Learning strongly recommends that students keep a copy of all written work in the event that an assignment is lost.